See it. Record it.
Report it.
Call for a pest professional (626) 448-1449
Call to confirm service availability.
Use this informational checklist to organize a clear report. Responsibilities depend on your lease and circumstances; this is not legal advice.
1. Document the concern
- Record the date, time, room, and exact location of each sighting.
- Take clear photos of pests or signs when safe. Avoid handling unknown pests.
- Note leaks, damaged screens, gaps, or affected food packages.
2. Take practical prevention steps
- Seal food and pet food, clean crumbs and grease, and empty trash regularly.
- Reduce clutter and report plumbing leaks or building gaps.
- Do not sweep or vacuum dry rodent droppings. Consult CDC cleanup guidance.
3. Notify the right person
- Send a written report to the landlord or property manager and keep a copy.
- Ask how inspections, access, preparation, and follow-up will be coordinated.
- Share relevant reports from other units through management, without assuming a source.
4. Prepare for assessment
- Keep a short sighting log and note prior treatments.
- Tell the provider about children, pets, and access concerns before treatment.
- Ask for pest identification, a treatment plan, preparation instructions, and clear fees.
